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Enchanté Shop

Enchanté Cafe FAQ

How do I know what size I should order?

I received the wrong item. What should I do?

What are your instructions for washing and care of apparel?

Products and Fit

Do items ship separately?

My order has shipped, but why does my tracking show "No Results"?

My tracking says the order was delivered, but I haven't received it. What should I do?

Why is my order marked as "Return to Sender"?

Are there additional shipping costs for International orders?

Why is my international order taking so long?

Shipping Information

Can I make changes to or cancel my order?

What is the status of my order?

When will I receive my order?

Order Status

Can I return my items for a refund or exchange?

Returns/Exchange Policy