Enchanté Shop logo
Enchanté Shop logo

All articles

The tracking shows "No results," but my order has shipped.Updated 18 days ago

Tracking says “No results”? No stress!
That usually just means your order is freshly on the move and hasn’t had its first scan yet—it should update within 36-48 hours.

If it’s been more than 72 hours (excluding weekends) and still nothing, just give us a shout and we’ll look into it for you!

Was this article helpful?
Yes
No