My order is marked as delivered, but I haven't received it.Updated 22 days ago

Carriers occasionally scan a package as delivered a little early. We recommend giving it 2–3 days (excluding weekends) to show up—chances are it’s still on the way.

In the meantime, here are a few quick things you can do within 36 hours of the expected delivery:

• Check for a delivery notice or missed attempt
• Take a look around your porch, mailbox, or usual delivery spots
• Ask a neighbor, roommate, or front desk—someone may have grabbed it for you
• If multiple carriers are involved, check both your mailbox and front door

Still no sign of it after 3 days? Let us know and we’ll help you out!